Frequently Asked Questions (FAQ)

About Curva

• What is Curva?

Curva is a Saudi brand proudly created from the heart of Riyadh, blending unique fashion with a spirit of adventure and inspiration.

• What does the name "Curva" mean?

"Curva" is an Italian word that means "curve," symbolizing the challenges and twists of life, much like the rugged mountain roads in the Stelvio Pass, which inspired us.

• What sets Curva apart from other brands?

Our designs are inspired by the beauty of nature and adventure, blending Saudi heritage with global inspiration, focusing on quality and detail in every piece.

• What is Curva’s vision in the fashion world?

We believe that clothing is not just about appearance but a way to express oneself. Therefore, we offer bold designs that reflect the spirit of excellence and freedom.

Products and Quality

• What type of fabrics does Curva use?

We carefully select the best high-quality fabrics to ensure comfort and elegance in all our designs.

• Are your designs inspired by Saudi culture?

Yes, while we have a global vision, we combine local craftsmanship with global inspiration to create garments that reflect Saudi heritage with a modern touch.

• Are Curva collections available for men and women?

Yes, we offer a variety of designs suitable for both men and women, inspired by the spirit of adventure and the raw beauty of nature.

• How should I care for my Curva clothing?

We recommend following the care instructions included with each product to maintain its quality and colors for as long as possible.

Shipping and Delivery

• What is the delivery time within Riyadh?

Delivery within Riyadh takes 1 to 2 business days.

• What is the shipping time for other cities in the Kingdom?

Shipping within Saudi Arabia takes 2 to 7 business days, and the cost is calculated at checkout based on your location.

• Do you offer international shipping?

Yes, we ship our products worldwide, with international shipping taking 5 to 15 business days, depending on the destination.

• How much is the shipping cost?

Shipping costs are calculated at checkout based on your location, whether inside the Kingdom or internationally.

• How can I track my order?

Once your order is shipped, you will receive an email with a tracking number, allowing you to monitor your order until it arrives.

Orders and Returns

• Can I modify or cancel my order after purchase?

You can cancel or modify your order only before it is shipped, so please contact us as soon as possible.

• Can I exchange or return a product?

Yes, we accept exchanges and returns according to our policy, provided the product is unused and in its original packaging.

• How can I request a return or exchange?

You can contact our customer service, and they will guide you through the steps of the process easily.

Payment and Security

• What payment methods are available?

We offer multiple payment options, including credit cards, Mada, and cash on delivery (subject to availability).

• Is Curva's website secure for completing purchases?

Yes, we use the latest encryption technologies to ensure the security of payment information and customer privacy.

Customer Support

• How can I contact you?

You can reach us via WhatsApp, email, or our social media accounts, and we will be happy to assist you.

• Do you provide 24/7 customer service?

We are available to respond to your inquiries during regular working hours, and we will do our best to reply as quickly as possible.